Warranty Policy

WARRANTY POLICY

BUILT TO PERFORM. BACKED BY OUR PROMISE.

At SAMPLEDECANT, we build our products to be used in the real world.

From drying your car after a wash to clearing leaves, dust, and light snow, our handheld blowers are designed to deliver reliable performance when you need it.

We stand behind the quality of our products and are committed to making sure you have a great experience with SAMPLEDECANT.

OUR WARRANTY

SAMPLEDECANT products are covered by a [12-Month] Limited Warranty from the date of purchase.

This warranty covers manufacturing defects and quality issues that occur under normal and intended use.

If your product develops a qualifying problem during the warranty period, please contact our customer support team. We'll review the issue and work with you to find the best solution.

Depending on the situation, this may include:

  • Troubleshooting assistance

  • Replacement parts

  • A replacement product

  • Another appropriate solution

WHAT IS COVERED?

Our warranty may cover:

  • Manufacturing defects

  • Defective components

  • Product failures caused by manufacturing issues

  • Problems discovered during normal use

WHAT IS NOT COVERED?

Our warranty does not cover damage caused by:

  • Misuse or improper use

  • Accidental damage

  • Unauthorized modifications or repairs

  • Normal wear and tear

  • Using the product outside its intended purpose

  • Water or liquid damage when the product is not designed to be waterproof

  • Damage caused by incorrect charging or power sources

  • Cosmetic damage that does not affect product functionality

HOW TO MAKE A WARRANTY CLAIM

If you believe your product has a manufacturing defect, please contact us at:

Email: [taqxoou347411@outlook.com]

Please include:

  1. Your order number

  2. A description of the problem

  3. Photos or a short video showing the issue

  4. Any other information that may help us understand the problem

Our support team will review your request and get back to you within [24–48 business hours].

OUR COMMITMENT

We don't want you to simply buy a product from us.

We want you to feel confident using it.

If something goes wrong with your SAMPLEDECANT product due to a manufacturing issue, we're here to help.

SAMPLEDECANT

POWER YOU CAN COUNT ON.